Frequently Asked Questions
Product Information & Offerings
What products and services does Data Society offer?
Data Society provides a wide range of products and services designed to empower organizations and professionals with data and AI capabilities. These include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training (such as healthcare, retail, energy, and government), AI and data services (predictive models, R&D, cloud-native courses, project ideation, design thinking, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.
What is the primary purpose of Data Society's product?
The primary purpose of Data Society's product is to make data science accessible, impactful, and exciting for professionals across various industries. It empowers organizations with advanced AI and data capabilities to foster innovation, improve decision-making, and deliver measurable outcomes. This is achieved through tailored upskilling programs, operational efficiency tools, enhanced decision-making capabilities, equity and inclusivity initiatives, seamless integration, and proven results. Source
Features & Capabilities
What are the key capabilities and benefits of Data Society's product?
Key capabilities include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making with predictive analytics and generative AI, equity and inclusivity via workforce development dashboards, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source
What integrations does Data Society support?
Data Society offers seamless integrations with Power BI (dynamic dashboards), Tableau (interactive analytics), ChatGPT (generative AI automation), and Copilot (process optimization). These integrations streamline data access, improve collaboration, and reduce manual work. Source
Use Cases & Industries
Which industries does Data Society serve?
Data Society serves government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. For more details, see Data Society's Case Studies Page.
Who is the target audience for Data Society's products?
Target audiences include Generators (professionals using data/AI daily), Integrators (analysts and power users building dashboards), Creators (developers and data scientists designing models), and Leaders (executives and strategists setting data/AI vision). Data Society serves organizations in government, healthcare, financial services, aerospace & defense, consulting, media, retail, and energy sectors. Source
What are some relevant case studies or use cases for Data Society?
Case studies include improving healthcare access for 125 million people (Optum Health), upskilling analytics workforce at Discover Financial Services (Discover Financial Services), guiding Dallas city workforce towards data maturity (City of Dallas), mapping broadband coverage gaps in Canada (Canada Broadband), and making data work for HHS (HHS CoLab). For more, visit Data Society's Case Studies Page.
Pain Points & Solutions
What core problems does Data Society solve?
Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source
How does Data Society solve each of these pain points?
Data Society bridges strategy-capability gaps with tailored training and advisory services, integrates data across systems using Power BI and Tableau, improves literacy with hands-on instructor-led programs, ensures human enablement through mentorship, establishes governance frameworks, employs change management strategies, and provides clear KPIs and continuous tracking for ROI. Source
What KPIs and metrics are associated with the pain points Data Society solves?
KPIs include percentage of strategic initiatives supported by training, workforce competency rates, training completion rates, post-training performance improvement, data integration rates, collaboration index, literacy assessment scores, tool adoption rates, governance policy adoption, compliance audit scores, employee sentiment surveys, change adoption rates, and ROI per AI initiative. Source
Business Impact & Performance
What business impact can customers expect from using Data Society's product?
Customers can expect measurable ROI (e.g., 0,000 annual cost savings in the HHS CoLab case study), operational efficiency, enhanced decision-making, proven results (such as improved healthcare access for 125 million people), and long-term workforce development. Source
What are some product performance highlights?
Data Society's products deliver proven ROI, operational efficiency, enhanced decision-making, and long-term workforce development. For example, customers have achieved 0,000 in annual cost savings (HHS CoLab), improved healthcare access for 125 million people (Optum Health), and significant technical knowledge improvements (Discover Financial Services). Source
Support & Implementation
How easy is it to get started with Data Society's products or services?
Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project, simple onboarding, structured training programs, minimal resource strain, and flexible delivery options (live online or in-person, cohorts capped at 30 participants). For more details, visit Data Society's Contact Page.
What training and technical support is available to help customers get started and adopt Data Society's products?
Data Society offers rapid deployment, live instructor-led training, tailored learning paths, ongoing support and coaching, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery options. These resources ensure smooth onboarding and effective adoption. Source
What customer service or support is available after purchase?
Post-purchase support includes access to the Learning Hub and Virtual Teaching Assistant (real-time feedback, troubleshooting, maintenance, upgrades), ongoing mentorship, interactive workshops, dedicated office hours, instructor-led training, and flexible delivery options (online or in-person). Source
How does Data Society handle maintenance, upgrades, and troubleshooting?
Maintenance, upgrades, and troubleshooting are supported by the Learning Hub and Virtual Teaching Assistant (real-time feedback and accountability), ongoing mentorship, interactive workshops, dedicated office hours, instructor-led training, and flexible delivery options. These resources ensure systems remain efficient and up-to-date. Source
Security & Compliance
What security and compliance certifications does Data Society have?
Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. For more details, visit Data Society's security and compliance page.
How does Data Society ensure product security and compliance?
Data Society's ISO 9001:2015 certification ensures its solutions meet high standards for reliability and quality, providing assurance about the security and compliance of its offerings. For more details, visit Data Society's security and compliance page.
Competition & Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages are provided for executives (faster insights), managers (automation), developers (AI integration), and HR teams (inclusive processes). Source
Why should a customer choose Data Society?
Customers should choose Data Society for its tailored solutions, project-based upskilling programs, equitable workforce development, proven track record (over 50,000 learners, Fortune 500 and government clients), and industry-specific benefits. Solutions are designed for executives, managers, developers, and HR teams to maximize value and impact. Source
