Frequently Asked Questions
Product Information & Offerings
What products and services does Data Society offer?
Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.
What is the primary purpose of Data Society's product?
The primary purpose of Data Society's product is to empower organizations with advanced AI and data capabilities, delivering measurable outcomes and fostering innovation. The goal is to make data science accessible, impactful, and exciting for professionals across industries by addressing skill gaps, improving operational efficiency, enhancing decision-making, and promoting equity and inclusivity. Source
Features & Capabilities
What are the key capabilities and benefits of Data Society's product?
Key capabilities include tailored, instructor-led upskilling programs, advanced AI-powered tools (ChatGPT, Copilot, Power BI, Tableau) for workflow automation, predictive analytics, generative AI, natural language processing, dynamic visual dashboards for workforce development, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source
What integrations does Data Society support?
Data Society integrates with leading platforms and tools including Google Cloud (for cloud-based solutions and compliance), Anaconda (data science workflows), Skillsoft (training resources), NEO4J (graph database analytics), Nvidia (AI and machine learning capabilities), and Seeq (advanced data visualization and analysis). These integrations ensure seamless workflows and robust analytics. Source
Use Cases & Industry Coverage
Which industries does Data Society serve?
Data Society's case studies and solutions span government (U.S. Department of State, City of Dallas), healthcare (Optum Health), energy & utilities, media, education, retail, financial services (Discover Financial Services, Inter-American Development Bank), aerospace & defense (NASA, United States Air Force), professional services & consulting (Deloitte, Booz Allen Hamilton), and telecommunications (Canada Broadband). Source
Who can benefit from Data Society's solutions?
Data Society's training programs are tailored for four key personas: Generators (professionals engaging with data/AI in daily tasks), Integrators (power users/analysts building dashboards and workflows), Creators (developers/data scientists designing and deploying models), and Leaders (executives/strategists setting data/AI vision). Solutions are relevant across industries and organizational roles. Source
What are some real-world case studies demonstrating Data Society's impact?
Examples include:
See more at Data Society Case Studies. Pain Points & Solutions
What core problems does Data Society solve?
Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source
What are common pain points expressed by Data Society's customers?
Customers often face challenges such as lack of alignment between strategy and capability, siloed departments, insufficient data and AI literacy, overreliance on technology, weak governance, change fatigue, and lack of measurable ROI. Data Society addresses these through tailored training, advisory, and solution design. Source
How does Data Society solve these pain points?
Solutions include tailored, instructor-led upskilling programs, advanced training on integration tools (Tableau, Power BI, Copilot), foundational data and AI literacy training, human enablement-focused programs, advisory services for governance, interactive workshops to reduce resistance, and solutions designed for measurable outcomes. Source
What KPIs and metrics are associated with the pain points Data Society solves?
KPIs include: % of workforce with data/AI competencies, training completion rates, post-training performance improvement, % of data integrated across systems, collaboration index, literacy assessment scores, adoption rate of tools, reduction in shadow AI use, compliance audit scores, employee sentiment survey scores, change adoption rate, ROI per initiative, and time-to-value. Source
Product Performance & Business Impact
What business impact can customers expect from using Data Society's product?
Customers can expect high-impact skills development, operational efficiency, enhanced decision-making, equity and inclusivity, proven ROI (e.g., 0,000 annual cost savings for HHS CoLab), long-term workforce development, and significant achievements such as improved healthcare access for 125 million people (Optum Health). Source
What feedback have customers given about the ease of use of Data Society's products?
Emily R., a subscriber, stated: "Data Society brought clarity to complex data processes, helping us move faster with confidence." This highlights how Data Society simplifies workflows and enhances user confidence. Source
Implementation, Support & Training
How easy is it to get started with Data Society's products or services?
Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project and a small, cross-functional team. Onboarding is simple, with live, instructor-led training, tailored learning paths, minimal resource strain, and flexible delivery options (online or in-person, cohorts capped at 30 participants). Source
What training and technical support is available to help customers adopt Data Society's products?
Comprehensive training and support include live, instructor-led sessions, tailored learning paths, flexible delivery (online/in-person), onboarding support, technical assistance via the Learning Hub and Virtual Teaching Assistant, mentorship, interactive workshops, and dedicated office hours. Source
What customer service or support is available after purchase?
Post-purchase support includes ongoing mentorship, interactive workshops, dedicated office hours, technical assistance via the Learning Hub and Virtual Teaching Assistant, continuous improvement through custom machine learning systems, and structured training programs for upgrades and maintenance. Source
How does Data Society handle maintenance, upgrades, and troubleshooting?
Data Society provides ongoing support and coaching, technical assistance via the Learning Hub and Virtual Teaching Assistant, continuous improvement through custom machine learning systems, and structured training programs to ensure users are equipped for upgrades and troubleshooting. Source
Security & Compliance
How does Data Society address product security and compliance?
Data Society prioritizes security and compliance by evaluating cloud providers for HIPAA and FedRAMP compliance, recommending hybrid deployment models for sensitive data, emphasizing governance frameworks, simplifying data privacy (GDPR, CCPA), providing security awareness training, and ensuring continuous improvement through monitoring and retraining. Source
Competition & Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages are tailored for executives, managers, developers, and HR teams. Source
Why should a customer choose Data Society?
Customers should choose Data Society for its tailored solutions addressing industry-specific challenges, project-based upskilling programs, equitable workforce development, proven track record (50,000+ learners, Fortune 500 and government clients), and measurable outcomes such as cost savings and improved operational efficiency. Source
