Frequently Asked Questions
Product Information
What products and services does Data Society offer?
Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, design thinking, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.
What is the primary purpose of Data Society's product?
The primary purpose of Data Society's product is to make data science accessible, impactful, and exciting for professionals across industries. It empowers organizations with advanced AI and data capabilities to foster innovation, improve decision-making, and deliver measurable outcomes. Solutions address workforce skill development, operational efficiency, enhanced decision-making, equity and inclusivity, seamless integration, and proven results. Source
Features & Capabilities
What are the key capabilities and benefits of Data Society's product?
Key capabilities include tailored, instructor-led upskilling programs; advanced AI-powered tools (ChatGPT, Copilot, Power BI, Tableau) for workflow automation and efficiency; predictive analytics and generative AI for data-driven decision-making; workforce development tools for equity and inclusivity; seamless integration into existing systems; and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source
What integrations does Data Society support?
Data Society offers seamless integrations with Power BI (dynamic dashboards), Tableau (interactive analytics), ChatGPT (generative AI automation), and Copilot (process optimization). These integrations streamline data access, improve collaboration, and reduce manual work for efficient, scalable workflows. Source
Use Cases & Benefits
Who can benefit from Data Society's products and services?
Data Society serves a diverse range of roles—generators (professionals using data/AI daily), integrators (power users/analysts), creators (developers/data scientists), and leaders (executives/strategists). Industries served include government, healthcare, financial services, aerospace & defense, consulting, media, telecommunications, retail, and energy. Source
What business impact can customers expect from using Data Society?
Customers can expect measurable ROI (e.g., 0,000 annual cost savings per HHS CoLab case study), operational efficiency, enhanced decision-making, and proven results such as improved healthcare access for 125 million people. Tailored training leads to sustainable workforce development and better project outcomes. Source
What industries are represented in Data Society's case studies?
Industries include government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. For more details, visit Data Society's Case Studies Page.
Pain Points & Solutions
What problems does Data Society solve?
Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source
What are the main pain points expressed by Data Society's customers?
Customers often face lack of alignment between strategy and capability, siloed departments, insufficient data and AI literacy, overreliance on technology, weak governance, change fatigue, and lack of measurable ROI. Data Society addresses these through tailored training, advisory, and solution design. Source
How does Data Society solve each pain point?
Data Society bridges strategy-capability gaps with tailored training and advisory services; integrates data across systems using Power BI and Tableau; provides hands-on, instructor-led training for data and AI literacy; ensures human enablement through mentorship; establishes governance frameworks; employs change management strategies; and aligns leadership vision with implementation through clear KPIs and continuous tracking. Source
What KPIs and metrics are associated with the pain points Data Society solves?
KPIs include: % of strategic initiatives supported by data/AI training, workforce competency rates, training completion rates, post-training performance improvement, data integration rates, collaboration index, literacy assessment scores, tool adoption rates, compliance audit scores, change adoption rates, and ROI per AI initiative. Source
Are there case studies or use cases relevant to the pain points Data Society solves?
Yes. Examples include: Improving Access to Healthcare for 125 Million People (tailored solutions), Upskilling the Analytics Workforce (workforce skill gaps), Guiding a City’s Workforce Towards Data Maturity (operational efficiency), Putting Broadband Coverage Gaps on the Map (equity/inclusivity), Making Data Work for HHS (decision-making), and A Cybersecurity Semantic Search Engine (integration challenges).
Support & Implementation
How easy is it to get started with Data Society?
Data Society offers quick and efficient implementation. Organizations can start with a focused project, equipping a small, cross-functional team with tools and support for fast adoption. The onboarding process is simple and streamlined, with live, instructor-led training, tailored learning paths, minimal resource strain, and flexible delivery options (online or in-person, cohorts capped at 30 participants). Source
What training and technical support is available to help customers get started and adopt Data Society's products?
Data Society provides rapid deployment, live instructor-led training, tailored learning paths, ongoing mentorship, interactive workshops, dedicated office hours, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery (online or in-person). These resources ensure smooth onboarding and effective adoption. Source
What customer service or support is available after purchase?
Post-purchase, Data Society offers a Learning Hub and Virtual Teaching Assistant for real-time feedback and troubleshooting, ongoing mentorship, interactive workshops, dedicated office hours, instructor-led training, and flexible support delivery (online or in-person). These resources help customers maintain and optimize their systems. Source
How does Data Society handle maintenance, upgrades, and troubleshooting?
Maintenance and upgrades are simplified through the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and accountability. Customers also benefit from ongoing support, mentorship, interactive workshops, dedicated office hours, and instructor-led training. Support is available both online and in-person. Source
Security & Compliance
What security and compliance certifications does Data Society have?
Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. For more details, visit Data Society's security and compliance page.
How does Data Society ensure product security and compliance?
Data Society's ISO 9001:2015 certification underscores its commitment to quality management and continuous improvement, ensuring solutions meet strict standards for reliability and security. Source
Competition & Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record serving over 50,000 learners including Fortune 500 companies and government organizations. Advantages vary by user segment: executives gain faster insights, managers benefit from workflow automation, developers get advanced analytics support, and HR teams access tools for inclusivity. Source
Why should a customer choose Data Society?
Customers should choose Data Society for its tailored solutions addressing specific industry challenges, live instructor-led training, equitable workforce development, proven track record (50,000+ learners, Fortune 500 and government clients), and competitive advantages for executives, managers, developers, and HR teams. Every role gains time to focus on higher-value work. Source