Frequently Asked Questions

Product Information & Features

What products and services does Data Society offer?

Data Society provides a wide range of products and services designed to empower organizations and professionals with data and AI capabilities. These include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training (e.g., healthcare, retail, energy, government), AI and data services (predictive models, R&D, cloud-native courses, project ideation, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.

What are the key capabilities and benefits of Data Society's product?

Key capabilities include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making with predictive analytics and generative AI, equity and inclusivity via workforce development dashboards, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. These capabilities help organizations overcome challenges and thrive in an AI-driven world. Source: About Us, HHS CoLab Case Study.

What integrations does Data Society support?

Data Society offers seamless integrations with Power BI, Tableau, ChatGPT, and Copilot. These integrations enable organizations to create dynamic dashboards, uncover trends, automate tasks, and optimize processes, streamlining data access and collaboration. Source: Training Catalog.

Use Cases & Industries

Which industries does Data Society serve?

Data Society serves a broad range of industries, including government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. For more details and case studies, visit Data Society's Case Studies Page.

Who is the target audience for Data Society's products?

Data Society's offerings are designed for professionals at all levels, including generators (daily data/AI users), integrators (power users/analysts), creators (developers/data scientists), and leaders (executives/strategists). Organizations served include government agencies, healthcare, financial services, aerospace & defense, consulting, media, retail, and energy sectors. Source: Training Catalog.

What are some relevant case studies or use cases for Data Society?

Notable case studies include improving healthcare access for 125 million people (Optum Health), 0,000 in annual cost savings for HHS CoLab (HHS CoLab), upskilling the analytics workforce at Discover Financial Services (Discover Financial Services), and guiding the City of Dallas towards data maturity (City of Dallas). These demonstrate Data Society's impact across healthcare, government, financial services, and more.

Pain Points & Solutions

What core problems does Data Society solve?

Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source: Company Manual.

How does Data Society solve these pain points?

Data Society bridges gaps with tailored training and advisory services, integrates data across systems using tools like Power BI and Tableau, provides hands-on instructor-led programs for foundational literacy, ensures human enablement through mentorship, establishes governance frameworks, employs change management strategies, and delivers clear KPIs and continuous tracking for measurable ROI. Source: Company Manual.

What KPIs and metrics are associated with the pain points Data Society solves?

KPIs include percentage of strategic initiatives supported by training, workforce competency rates, training completion rates, post-training performance improvement, data integration rates, collaboration index, literacy assessment scores, tool adoption rates, compliance audit scores, change adoption rates, and ROI per initiative. These metrics help organizations track progress and business impact. Source: Company Manual.

Implementation & Adoption

How long does it take to implement Data Society's solutions, and how easy is it to start?

Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project by equipping a small, cross-functional team with tools and support, ensuring fast adoption and learning. The onboarding process is simple and streamlined, with live instructor-led training and minimal resource strain. Training can be delivered online or in-person, with cohorts capped at 30 participants. Source: Contact Page.

What training and technical support is available to help customers get started and adopt Data Society's products?

Data Society provides quick implementation, structured training programs, ongoing support and coaching, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery options (online or in-person). These resources ensure smooth onboarding and effective adoption. Source: Contact Page.

How does Data Society handle maintenance, upgrades, and troubleshooting?

Customers benefit from the Learning Hub and Virtual Teaching Assistant for real-time troubleshooting and maintenance, ongoing support and coaching, instructor-led training, and flexible delivery options. These resources simplify maintenance and upgrades, ensuring systems remain efficient and up-to-date. Source: Support Page.

Security & Compliance

What security and compliance certifications does Data Society have?

Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. For more details, visit Data Society's security and compliance page.

Business Impact & Performance

What business impact can customers expect from using Data Society's products?

Customers can expect measurable ROI (e.g., 0,000 in annual cost savings for HHS CoLab), operational efficiency, enhanced decision-making, proven results (such as improved healthcare access for 125 million people), and long-term workforce development. These impacts are supported by case studies and tailored training programs. Source: HHS CoLab Case Study.

Competition & Differentiation

How does Data Society differ from similar products in the market?

Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages are provided for executives, managers, developers, and HR teams. Source: Company Manual.

Why should a customer choose Data Society?

Customers should choose Data Society for its tailored solutions, project-based upskilling programs, equitable workforce development, proven track record (over 50,000 learners), and industry-specific benefits. Solutions are designed for executives, managers, developers, and HR teams, ensuring every role gains time for higher-value work. Source: About Us.

UX Design in the Department of Defense

How does Data Society support UX design in the Department of Defense?

Data Society provides UX design expertise to the Department of Defense by designing and validating complex systems for Warfighters in harsh combat conditions. Processes and projects incorporate UX principles to reduce errors, cognitive load, and risk, enhancing mission success. Users are invited to give feedback on design before fielding new solutions. For more, see the State of UX in the USAF Report and course catalog for DoD-tailored UX courses.

Where can I find more information or resources about Data Society's UX design courses for the Department of Defense?

You can access the State of UX in the USAF Report and download the course catalog for more details on UX courses tailored to the DoD. Additional courses are available through Digital U and AF e-Learning (CAC required).

Explore how the Department of Defense leverages UX design to enhance mission success—reducing risk, cognitive load, and error in high-stakes environments.

UX Design in The Department of Defense

UX Design in The Department of Defense

The Department of Defense (DoD) has long promoted the importance of user experience (UX) design.

The DoD pioneered designing and validating complex systems that meet the needs of Warfighters within the harshest combat conditions.

Processes, programs, and projects incorporating UX design principles enable Warfighters to achieve their objectives with maximum effectiveness. Long before fielding any new solution, users need to be invited to give feedback on its design and trust it will be incorporated to reduce errors, cognitive load, and risk.

Every experience is designable, from the software that coordinates refueling, to the layout of a cockpit, to the structure of a briefing.

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Leading by Design

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