Frequently Asked Questions
Features & Capabilities
What features and capabilities does Data Society offer?
Data Society provides a comprehensive suite of features, including tailored, instructor-led upskilling programs, custom AI solutions, workforce development tools, industry-specific training, predictive analytics, generative AI, natural language processing, technology skills assessments, and seamless integration with tools like ChatGPT, Copilot, Power BI, and Tableau. These offerings are designed to deliver measurable outcomes, improve operational efficiency, and foster innovation across industries. Learn more.
Does Data Society support integration with popular data science and AI tools?
Yes, Data Society integrates with leading platforms and tools such as Google Cloud, Anaconda, Skillsoft, NEO4J, Nvidia, and Seeq. These integrations enable seamless workflows, enhanced analytics, and robust training programs tailored to organizational needs. Source.
What are the key benefits of using Data Society's products?
Key benefits include workforce skill development, operational efficiency, enhanced decision-making, equity and inclusivity in workforce development, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source.
Use Cases & Benefits
Who can benefit from Data Society's solutions?
Data Society's solutions are designed for a wide range of roles and industries, including executives, managers, developers, HR teams, and professionals in government, healthcare, energy, media, education, retail, financial services, aerospace & defense, consulting, and telecommunications. Solutions are tailored for four key personas: Generators, Integrators, Creators, and Leaders. Source.
What business impact can customers expect from using Data Society?
Customers can expect high-impact skills development, operational efficiency, enhanced decision-making, equity and inclusivity, proven ROI (e.g., 0,000 annual cost savings for HHS CoLab), long-term workforce development, and significant achievements such as improved healthcare access for 125 million people through Optum Health. Source.
What problems does Data Society solve for organizations?
Data Society addresses misalignment between strategy and capability, siloed departments, low data and AI literacy, overreliance on technology without human enablement, weak governance, change fatigue, and lack of measurable ROI. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source.
Are there real-world examples or case studies demonstrating Data Society's impact?
Yes, Data Society's case studies include improving healthcare access for 125 million people (Optum Health), 0,000 in annual cost savings (HHS CoLab), upskilling the analytics workforce at Discover Financial Services, guiding the City of Dallas towards data maturity, and mapping broadband coverage gaps in Canada. See all case studies.
Support & Implementation
How easy is it to get started with Data Society's products and services?
Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project, and onboarding is simple and streamlined. Training programs are live, instructor-led, and tailored to organizational needs. Automated systems require minimal maintenance, and training can be delivered online or in-person, with cohorts capped at 30 participants for active engagement. Source.
What training and technical support is available to help customers adopt Data Society's solutions?
Data Society offers structured training programs, flexible delivery options (online or in-person), onboarding support, technical assistance via the Learning Hub and Virtual Teaching Assistant, ongoing mentorship, interactive workshops, and dedicated office hours. These resources ensure customers receive the necessary support to maximize their investment. Source.
What customer service or support is available after purchase?
Customers receive ongoing support and coaching, technical assistance, continuous improvement through custom machine learning systems, structured training programs, and onboarding support. These features ensure customers have the resources to maximize value and achieve their goals. Source.
How does Data Society handle maintenance, upgrades, and troubleshooting?
Data Society provides ongoing support and coaching, technical assistance via the Learning Hub and Virtual Teaching Assistant, continuous improvement through custom machine learning systems, and structured training programs to ensure users are equipped for upgrades and maintenance. Customers can also access onboarding support for tailored implementation. Source.
Security & Compliance
How does Data Society ensure product security and regulatory compliance?
Data Society prioritizes security and compliance by evaluating cloud providers for HIPAA and FedRAMP compliance, recommending hybrid deployment models for sensitive data, emphasizing governance frameworks, simplifying data privacy (GDPR, CCPA), providing security awareness training, and ensuring continuous improvement through monitoring and retraining. Source.
Product Performance & Customer Feedback
What should prospects know about Data Society's product performance?
Data Society's products deliver measurable outcomes, such as 0,000 in annual cost savings (HHS CoLab), improved healthcare access for 125 million people (Optum Health), streamlined workflows, and enhanced decision-making. Workforce development tools foster inclusivity and equity, and tailored training leads to sustainable improvements. Source.
What feedback have customers shared about the ease of use of Data Society's products?
Customers have praised Data Society for simplifying complex workflows and enhancing user confidence. For example, Emily R. stated, "Data Society brought clarity to complex data processes, helping us move faster with confidence." Source.
Industry Coverage & Case Studies
Which industries are represented in Data Society's case studies?
Industries include government (U.S. Department of State, City of Dallas), healthcare (Optum Health), energy & utilities, media, education, retail, financial services (Discover Financial Services, Inter-American Development Bank), aerospace & defense (NASA, United States Air Force), professional services & consulting (Deloitte, Booz Allen Hamilton), and telecommunications (Canada Broadband). Source.
KPIs & Metrics
What KPIs and metrics are associated with the pain points Data Society solves?
KPIs include training completion rates, post-training performance improvement, data integration percentage, collaboration index, literacy assessment scores, adoption rates, compliance audit scores, employee sentiment survey scores, ROI per initiative, and time-to-value from project launch to outcome. These metrics help organizations measure progress and impact. Source.
