Frequently Asked Questions
Product Information & Features
What products and services does Data Society offer?
Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, design thinking, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.
What key capabilities and benefits does Data Society's product provide?
Data Society's product empowers organizations with advanced AI and data capabilities, delivering measurable outcomes and fostering innovation. Key benefits include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making with predictive analytics and generative AI, equity and inclusivity via dynamic dashboards, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source
What integrations does Data Society support?
Data Society offers seamless integrations with Power BI, Tableau, ChatGPT, and Copilot. These integrations enable organizations to create dynamic dashboards, uncover trends, automate updates, and leverage generative AI for improved workflows and decision-making. Source
Use Cases & Industry Impact
Which industries does Data Society serve?
Data Society serves a wide range of industries, including government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. For more details and case studies, visit Data Society's Case Studies Page.
Who can benefit from Data Society's products?
Data Society's offerings are designed for professionals at all levels, including generators (daily data users), integrators (power users and analysts), creators (developers and data scientists), and leaders (executives and strategists). Organizations across government, healthcare, financial services, aerospace & defense, consulting, media, retail, and energy sectors can benefit from tailored solutions. Source
What business impact can customers expect from using Data Society's products?
Customers can expect measurable ROI, such as 0,000 in annual cost savings (see HHS CoLab case study), improved operational efficiency, enhanced decision-making, and long-term workforce development. Case studies highlight achievements like improved healthcare access for 125 million people through Optum Health. Source
What are some relevant case studies or use cases for Data Society?
Examples include:
Pain Points & Solutions
What core problems does Data Society solve?
Data Society addresses challenges such as misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source
How does Data Society solve each of these pain points?
Data Society bridges gaps with tailored training and advisory services, integrates data across systems using tools like Power BI and Tableau, provides hands-on, instructor-led training for foundational data and AI literacy, ensures human enablement through mentorship, establishes robust governance frameworks, employs change management strategies, and aligns leadership vision with implementation through clear KPIs and continuous tracking. Source
What KPIs and metrics are associated with the pain points Data Society solves?
Key metrics include: % of strategic initiatives supported by data/AI training, workforce competency rates, training completion rates, post-training performance improvement, data integration rates, collaboration index, literacy assessment scores, tool adoption rates, reduction in shadow AI use, governance policy adoption, compliance audit scores, change adoption rates, and ROI per initiative. These KPIs help organizations measure progress and impact. Source
Support, Implementation & Training
How easy is it to get started with Data Society's products?
Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project, equipping a small, cross-functional team with tools and support for fast adoption. The onboarding process is simple, with live instructor-led training, tailored learning paths, minimal resource strain, and flexible delivery options (online or in-person, cohorts capped at 30 participants). Source
What training and technical support is available to help customers get started and adopt Data Society's products?
Data Society provides structured training programs, ongoing support and coaching, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery options (live online or in-person). These resources ensure rapid onboarding, active engagement, and effective integration into workflows. Source
What customer service or support is available after purchase?
Post-purchase, Data Society offers extensive support including the Learning Hub and Virtual Teaching Assistant for troubleshooting and upgrades, ongoing mentorship, interactive workshops, dedicated office hours, and instructor-led training. Support is available live online or in-person, ensuring personalized attention. Source
How does Data Society handle maintenance, upgrades, and troubleshooting?
Maintenance and upgrades are simplified through the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and accountability. Customers also benefit from ongoing support, mentorship, interactive workshops, and instructor-led training, delivered online or in-person. Source
Security & Compliance
What security and compliance certifications does Data Society have?
Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. For more details, visit Data Society's security and compliance page.
Competitive Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages vary by user segment: executives gain faster insights, managers benefit from automation, developers enjoy easy AI integration, and HR teams leverage tools for inclusivity. Source
Why should a customer choose Data Society?
Customers should choose Data Society for its tailored solutions addressing specific industry challenges, live instructor-led training, equitable workforce development, proven track record with over 50,000 learners, and competitive advantages for executives, managers, developers, and HR teams. Every role gains time to focus on higher-value work, making Data Society a versatile solution for diverse needs. Source
