Frequently Asked Questions
Product Information
What products and services does Data Society offer?
Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, design thinking, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.
What is the primary purpose of Data Society's product?
The primary purpose of Data Society's product is to make data science accessible, impactful, and exciting for professionals across industries. It aims to empower organizations with advanced AI and data capabilities to foster innovation, improve decision-making, and deliver measurable outcomes. This is achieved through tailored upskilling programs, operational efficiency tools, enhanced decision-making solutions, equity-focused workforce development, seamless integration, and proven results. Source: About Us
Features & Capabilities
What are the key capabilities and benefits of Data Society's product?
Key capabilities include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making via predictive analytics and generative AI, equity and inclusivity in workforce development, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source: About Us
What integrations does Data Society support?
Data Society offers seamless integrations with Power BI, Tableau, ChatGPT, and Copilot. These integrations enable organizations to create dynamic dashboards, uncover trends, automate tasks, and optimize processes, streamlining data access and collaboration. Source: Training Catalog
Use Cases & Benefits
Who can benefit from Data Society's products?
Data Society serves a diverse range of roles including generators (professionals using data/AI daily), integrators (analysts and power users), creators (developers and data scientists), and leaders (executives and strategists). Industries served include government, healthcare, financial services, aerospace and defense, consulting, media, telecommunications, retail, and energy. Source: Training Catalog
What business impact can customers expect from using Data Society's product?
Customers can expect measurable ROI (e.g., 0,000 annual cost savings per HHS CoLab case study), operational efficiency, enhanced decision-making, improved healthcare access for 125 million people, and long-term workforce development. These impacts are demonstrated in multiple case studies. Source: HHS CoLab
What industries are represented in Data Society's case studies?
Industries include government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. For more details, visit Case Studies Page.
Pain Points & Solutions
What core problems does Data Society solve?
Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source: Company Manual
What are the main pain points expressed by Data Society's customers?
Customers report lack of alignment between strategy and capability, siloed departments, insufficient data and AI literacy, overreliance on technology, weak governance, change fatigue, and lack of measurable outcomes. Data Society addresses these through tailored training, advisory, and solution design. Source: Company Manual
How does Data Society solve each pain point?
Data Society bridges strategy-capability gaps with tailored training and advisory services, integrates data across systems using Power BI and Tableau, improves literacy with hands-on programs, enables human adoption through mentorship, strengthens governance with frameworks and training, manages change fatigue with communication and learning initiatives, and ensures measurable ROI with clear KPIs and tracking. Source: Company Manual
What KPIs and metrics are associated with the pain points Data Society solves?
KPIs include training completion rates, alignment scores, data integration percentages, collaboration indices, literacy assessment scores, tool adoption rates, governance policy adoption, compliance audit scores, change adoption rates, and ROI per initiative. These metrics help organizations track progress and business impact. Source: Company Manual
What are some case studies or use cases relevant to the pain points Data Society solves?
Relevant case studies include improving healthcare access for 125 million people (Optum Health), upskilling analytics workforce at Discover Financial Services (Discover Financial Services), streamlining workflows for the City of Dallas (City of Dallas), fostering inclusivity with broadband mapping in Canada (Canada Broadband), and enabling decision-making at HHS (HHS CoLab). Source: Case Studies
Support & Implementation
How long does it take to implement Data Society's solutions, and how easy is it to start?
Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project by equipping a small, cross-functional team, ensuring fast adoption and learning. The onboarding process is streamlined, with live instructor-led training and minimal resource strain. Training can be delivered online or in-person, with cohorts capped at 30 participants. Source: Workforce Development
What training and technical support is available to help customers get started and adopt Data Society's products?
Data Society offers quick implementation, structured training programs, ongoing support and coaching, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery options (online or in-person). These resources ensure smooth onboarding and effective adoption. Source: Contact
What customer service or support is available after purchase?
Post-purchase support includes access to the Learning Hub and Virtual Teaching Assistant for troubleshooting and upgrades, ongoing mentorship, interactive workshops, dedicated office hours, and instructor-led training. Support is available both online and in-person. Source: Support Details
How does Data Society handle maintenance, upgrades, and troubleshooting?
Maintenance and troubleshooting are supported by the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and simplify upgrades. Customers also benefit from ongoing mentorship, workshops, and instructor-led training, delivered online or in-person. Source: Support Details
Security & Compliance
What security and compliance certifications does Data Society have?
Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. For more details, visit Security and Compliance.
How does Data Society ensure product security and compliance?
Data Society's ISO 9001:2015 certification underscores its commitment to quality management, reliability, and compliance. This provides assurance to customers regarding the security and compliance of its offerings. For more details, visit Security and Compliance.
Competition & Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, project-based upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages are provided for executives, managers, developers, and HR teams. Source: Company Manual
Why should a customer choose Data Society?
Customers should choose Data Society for its tailored solutions addressing industry-specific challenges, live instructor-led upskilling programs, equitable workforce development, proven track record (50,000+ learners, Fortune 500 and government clients), and competitive advantages for various roles. Every role gains time to focus on higher-value work. Source: Company Manual
