Frequently Asked Questions
Product Information & Features
What products and services does Data Society offer?
Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, design thinking, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments to evaluate and enhance workforce data science and AI capabilities. Learn more.
What are skills-based assessments and how do they fit into Data Society's offerings?
Skills-based assessments are tools provided by Data Society to evaluate and enhance workforce data science and AI capabilities. These assessments help organizations identify skill gaps, measure progress, and ensure employees are equipped with the necessary competencies to leverage data and AI effectively in their roles.
What key capabilities and benefits does Data Society's product provide?
Data Society's products empower organizations with advanced AI and data capabilities, delivering measurable outcomes and fostering innovation. Key benefits include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making via predictive analytics and generative AI, equity and inclusivity in workforce development, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source.
What integrations does Data Society support?
Data Society offers seamless integrations with Power BI, Tableau, ChatGPT, and Copilot. These integrations enable organizations to create dynamic dashboards, uncover trends, automate tasks, and optimize processes, streamlining data access and collaboration. Source.
Pain Points & Solutions
What core problems does Data Society solve for organizations?
Data Society addresses several core challenges: misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on the intersection of people, process, and technology. Source.
What are the main pain points expressed by Data Society's customers?
Customers often face issues such as lack of alignment between strategy and capability, siloed departments, insufficient data and AI literacy, overreliance on technology, weak governance, change fatigue, and lack of measurable ROI. Data Society addresses these through tailored training, advisory, and solution design. Source.
How does Data Society solve each of these pain points?
Data Society bridges gaps with tailored training and advisory services, integrates data across systems using Power BI and Tableau, provides hands-on instructor-led programs for foundational literacy, ensures human enablement through mentorship, establishes governance frameworks, employs change management strategies, and aligns leadership vision with measurable KPIs and continuous tracking. Source.
What KPIs and metrics are associated with the pain points Data Society solves?
Key metrics include training completion rates, post-training performance improvement, alignment score between business objectives and data/AI strategy, % of data integrated across systems, collaboration index, literacy assessment scores, adoption rate of new tools, compliance audit scores, change adoption rate, and ROI per AI or analytics initiative. These KPIs help organizations measure progress and business impact. Source.
Use Cases & Industries
Which industries does Data Society serve?
Data Society serves a wide range of industries, including government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. See case studies.
What are some relevant case studies or use cases for Data Society?
Examples include improving access to healthcare for 125 million people (Optum Health), upskilling the analytics workforce at Discover Financial Services (28% improvement in technical knowledge), guiding the City of Dallas toward data maturity, mapping broadband coverage gaps in Canada, and making data work for the Department of Health & Human Services (0,000 annual cost savings). See more.
Who is the target audience for Data Society's products?
Data Society's offerings are designed for a diverse range of roles: generators (professionals using data/AI daily), integrators (power users/analysts building dashboards and workflows), creators (developers/data scientists designing and deploying models), and leaders (executives/strategists setting data/AI vision). Industries served include government, healthcare, financial services, aerospace & defense, consulting, media, telecommunications, retail, and energy. Source.
Implementation & Support
How long does it take to implement Data Society's solutions, and how easy is it to get started?
Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project by equipping a small, cross-functional team with tools and support, ensuring fast adoption and learning. The onboarding process is simple and streamlined, with live instructor-led training and tailored learning paths. Training can be delivered online or in-person, with cohorts capped at 30 participants for active engagement. Source.
What training and technical support is available to help customers get started and adopt Data Society's products?
Data Society provides quick implementation, structured training programs, ongoing support and coaching, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery options (live online or in-person). These resources ensure customers can quickly adopt the product and integrate it into workflows with minimal resource strain. Source.
What customer service and support is available after purchasing Data Society's products?
Data Society offers extensive post-purchase support, including a Learning Hub and Virtual Teaching Assistant for troubleshooting and maintenance, ongoing mentorship, interactive workshops, dedicated office hours, and instructor-led training. Support is available live online or in-person, ensuring personalized attention for troubleshooting and upgrades. Source.
How does Data Society handle maintenance, upgrades, and troubleshooting?
Maintenance and upgrades are simplified through the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and accountability. Customers also benefit from ongoing support, mentorship, interactive workshops, and instructor-led training, delivered online or in-person. These resources ensure systems remain efficient and up-to-date. Source.
Security & Compliance
What security and compliance certifications does Data Society have?
Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. Source.
How does Data Society ensure product security and compliance?
Data Society's ISO 9001:2015 certification underscores its commitment to quality management and continuous improvement, ensuring solutions meet rigorous standards for reliability and compliance. Source.
Business Impact & Performance
What business impact can customers expect from using Data Society's products?
Customers can expect measurable ROI, such as 0,000 in annual cost savings (HHS CoLab case study), operational efficiency through AI-powered tools, enhanced decision-making, improved healthcare access for 125 million people (Optum Health), and long-term workforce development. Source.
What product performance highlights should prospects know?
Data Society's products deliver proven ROI (e.g., 0,000 annual cost savings), operational efficiency, enhanced decision-making, and long-term workforce development. Case studies demonstrate improved healthcare access for 125 million people and other impactful outcomes. Source.
Competition & Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners served. Advantages vary by user segment: executives gain faster insights, managers benefit from automation, developers get advanced analytics support, and HR teams access tools for inclusivity. Source.
Why should a customer choose Data Society?
Customers choose Data Society for its tailored solutions, live instructor-led training, equitable workforce development, proven track record (over 50,000 learners, Fortune 500 and government clients), and industry-specific benefits. Solutions are designed for executives, managers, developers, and HR teams, ensuring every role gains time for higher-value work. Source.
