Frequently Asked Questions

Features & Capabilities

What features does Data Society offer for building AI, data, and decision literacy?

Data Society provides live, instructor-led upskilling programs, custom AI solutions, and workforce development tools such as dynamic visual dashboards. These offerings are designed to build foundational literacy in data, AI, and decision-making at every organizational level, as demonstrated in the West Point case study. Programs are tailored to organizational goals and focus on practical, job-ready skills, operational efficiency, and measurable outcomes. Learn more.

How does Data Society integrate AI into everyday learning?

Data Society's approach, as seen at West Point, is to embed AI across the curriculum rather than isolating it in specialized courses. Students and professionals are encouraged to use AI tools in their daily work, building confidence and understanding of both capabilities and limitations. This prepares leaders to manage risk and leverage AI opportunities responsibly. Read the case study.

What is the difference between data literacy, AI literacy, and decision literacy?

Data literacy is the ability to read, understand, and work with data. AI literacy goes further, teaching how AI systems work, their value, and limitations. Decision literacy connects data and AI insights directly to strategic decisions, ensuring information is applied where it matters most. West Point's program, powered by Data Society, emphasizes all three for comprehensive leadership development.

What are the key capabilities and benefits of Data Society's product?

Key capabilities include tailored upskilling programs, custom AI solutions, workforce development tools, predictive analytics, and seamless integration with existing systems. Benefits include measurable ROI (e.g., 0,000 annual savings at HHS), enhanced workforce skills, operational efficiency, and improved decision-making. See the HHS case study.

Does Data Society support integration with popular tools like Power BI, Tableau, ChatGPT, and Copilot?

Yes, Data Society provides integrated solutions using tools such as Power BI, Tableau, ChatGPT, and Copilot. These integrations streamline workflows, foster collaboration, and enable scalable AI initiatives across organizations. Learn more.

What types of training programs does Data Society offer?

Data Society offers live, instructor-led training programs, hands-on applied learning, and industry-specific upskilling for sectors like healthcare, retail, energy, and government. Programs cover foundational data and AI literacy, data visualization, predictive analytics, generative AI, and more. View the catalog.

How does Data Society ensure programs are tailored to organizational goals?

Data Society customizes all offerings to align with each organization's mission, strategy, and workforce needs. This includes role-specific curriculum, industry-relevant use cases, and advisory services to ensure measurable enablement and adoption. Learn more.

What is the primary purpose of Data Society's product?

The primary purpose is to transform organizations into future-ready workforces by equipping teams with the skills, tools, and mindset needed to thrive in an AI-driven world. This is achieved through upskilling, custom AI solutions, and workforce development tools that foster innovation, efficiency, and measurable outcomes. More info.

How does Data Society help organizations move from data to decisions?

Data Society emphasizes decision literacy, ensuring that data and AI insights are directly connected to strategic and operational decisions. Training and advisory services help organizations identify key decisions, align data initiatives, and empower leaders to act on evidence rather than guesswork. See the West Point example.

Use Cases & Benefits

Who can benefit from Data Society's programs and solutions?

Data Society serves professionals at all levels, including generators (front-line staff), integrators (analysts), creators (developers/data scientists), and leaders (executives). Industries served include government, healthcare, finance, energy, education, retail, media, aerospace, and more. See all roles and industries.

What business impact can customers expect from using Data Society's product?

Customers can expect measurable ROI, such as 0,000 in annual cost savings (HHS case study), improved operational efficiency, enhanced workforce skills, better decision-making, and alignment with strategic objectives. See case study.

What are some real-world examples of Data Society's impact?

Examples include improving access to healthcare for 125 million people (Optum Health), upskilling the analytics workforce at Discover Financial Services (28% improvement in technical knowledge), and guiding the City of Dallas toward data maturity. See all case studies.

How does Data Society foster equity and inclusivity in workforce development?

Data Society develops tools like dynamic visual dashboards to connect candidates with overlooked opportunities, ensuring inclusivity and equity in workforce development. Case studies include mapping broadband coverage gaps in Canada. Read more.

What industries are represented in Data Society's case studies?

Industries include government (U.S. Department of State, City of Dallas), healthcare (Optum Health), financial services (Discover Financial Services, Inter-American Development Bank), energy & utilities, education, retail, media, aerospace & defense (NASA, USAF), professional services (Deloitte, Booz Allen Hamilton), and telecommunications. See all industries.

How does Data Society help organizations empower people to use data independently?

Data Society's programs focus on building both access and autonomy, enabling leaders and teams to explore and analyze data on their own. This reduces bottlenecks and improves organizational agility, as demonstrated in the West Point case study. Read more.

What customer feedback has Data Society received about ease of use?

Customers have praised Data Society for simplifying complex data processes. For example, Emily R. shared, "Data Society brought clarity to complex data processes, helping us move faster with confidence." See testimonial.

How does Data Society address the needs of non-technical teams?

Data Society offers foundational, live, instructor-led training programs that ensure higher engagement and adoption rates, equipping non-technical staff with the confidence and skills to use data and AI tools effectively in their roles. Learn more.

Pain Points & Solutions

What common pain points does Data Society solve for organizations?

Data Society addresses misalignment between strategy and capability, siloed departments, low data and AI literacy, overreliance on technology without human enablement, weak governance, change fatigue, and lack of measurable outcomes. Solutions include tailored training, integrated tools, governance support, and change management. Learn more.

How does Data Society help organizations overcome siloed departments and fragmented data ownership?

Data Society provides integrated solutions using tools like Power BI, Tableau, ChatGPT, and Copilot to streamline workflows, foster collaboration, and enable scalable AI initiatives, breaking down silos and improving data accessibility. Learn more.

How does Data Society address insufficient data and AI literacy across the workforce?

Data Society offers foundational, live, instructor-led training programs to equip employees with the confidence and shared language needed to fully utilize data tools and platforms, increasing adoption and effectiveness. Learn more.

How does Data Society help organizations manage risk and ensure ethical AI use?

Data Society helps establish clear governance structures and accountability measures, including formalizing governance policies, documenting data ownership, and ensuring ethical AI use and risk management. Learn more.

How does Data Society support change management and address cultural resistance?

Data Society provides change management support, including employee engagement initiatives and leadership training, to ensure smooth adoption of data-driven transformation and address emotional and cultural resistance to change. Learn more.

What KPIs and metrics does Data Society use to measure success?

KPIs include training completion rates, post-training performance improvement, data integration percentage, collaboration index, literacy assessment scores, adoption rates, compliance audit scores, employee sentiment, and ROI per initiative. These metrics ensure alignment with business goals and measurable outcomes. Learn more.

How does Data Society address overreliance on technology without human enablement?

Data Society emphasizes human enablement by preparing teams to use AI tools effectively, reducing underutilization of technology, minimizing compliance risks, and ensuring that technology investments are fully realized. Learn more.

How does Data Society ensure measurable outcomes and ROI visibility?

Data Society ties data and AI initiatives to measurable business outcomes, providing tools to track ROI, align data initiatives with business goals, and ensure transparency and accountability in achieving project impact. Learn more.

Competition & Comparison

How does Data Society compare to Coursera for Business?

Coursera offers a large self-paced catalog, while Data Society focuses on customized live instruction for teams and industry-specific programs. Data Society provides role-specific, measurable enablement and advisory services, which Coursera does not. Learn more.

How does Data Society differ from Udacity for Enterprise?

Udacity provides hybrid pathways with self-paced lessons and mentorship. Data Society emphasizes live instructor-led training, cohort-based learning, and custom AI solution buildouts, making it ideal for organizations prioritizing adoption, governance, and change management. Learn more.

What makes Data Society different from General Assembly?

Both offer live expert-led programs, but Data Society differentiates itself with smaller expert cohorts, industry-specific tailoring, and paired services like custom AI solutions and governance advisory. Learn more.

How does Data Society compare to Skillsoft Percipio?

Skillsoft is a broad AI-native skills platform, but Data Society excels in targeted live programs and hands-on adoption support, along with custom AI solution development. Learn more.

How does Data Society differ from Pluralsight Skills?

Pluralsight focuses on self-paced tech depth with labs and assessments. Data Society provides facilitated live learning, cross-functional literacy for non-technical roles, and advisory services for governance and change management. Learn more.

Why should a customer choose Data Society over other providers?

Data Society stands out for tailored solutions, live instructor-led training, equitable workforce development, a proven track record with over 50,000 learners, industry-specific benefits, comprehensive support, and measurable ROI (e.g., 0,000 annual savings at HHS). See case study.

Technical Requirements & Implementation

How long does it take to implement Data Society's solutions?

Data Society's structured implementation processes ensure efficient integration with minimal disruption. Flexible delivery options (live online or in-person) and ongoing support help organizations get started quickly and achieve results efficiently. Learn more.

How easy is it to start using Data Society's programs?

Customers can get started with minimal friction due to tailored training, ongoing support, and resources like the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and accountability. Learn more.

What support does Data Society provide during and after implementation?

Data Society offers comprehensive support, including structured onboarding, flexible delivery, ongoing access to instructors, and tools for real-time troubleshooting and feedback. This ensures seamless adoption and measurable outcomes. Learn more.

Security & Compliance

What security and compliance certifications does Data Society hold?

Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. While SOC2 is not mentioned, Data Society adheres to recognized standards and prioritizes secure practices in all offerings. Learn more.

How does Data Society ensure product security and compliance?

Data Society prioritizes security and compliance by maintaining ISO 9001:2015 certification, optimizing processes for efficiency and effectiveness, and adhering to recognized standards to provide reliable and secure solutions. Learn more.

Product Information & Company Proof

What is Data Society's mission and vision?

Data Society's mission is to make data science accessible, exciting, and impactful, empowering professionals to leverage data and AI for meaningful results. Its vision is to transform organizations into future-ready workforces through skills, tools, and mindset development. Learn more.

What is Data Society's track record and customer base?

Data Society has served over 50,000 learners, including Fortune 500 companies, government agencies, and organizations in healthcare, finance, energy, and more. Notable clients include the U.S. Department of State, NASA, Capital One, and Deloitte. See more.

What customer success stories demonstrate Data Society's impact?

Success stories include 0,000 annual cost savings at HHS, 28% improvement in technical knowledge at Discover Financial Services, and improved healthcare access for 125 million people with Optum Health. See all case studies.

How do you prepare leaders for a future shaped by AI? At the United States Military Academy at West Point, the answer starts with purpose and ends with action. Colonel Paul Evangelista, West Point’s Chief Data Officer, shared how his team is building foundational literacy in data, AI, and decision-making across every level of the institution.

From Data to Decisions: How West Point Builds AI, Data, and Decision Literacy at Every Level

How do you prepare leaders for a future shaped by AI? At the United States Military Academy at West Point, the answer starts with purpose and ends with action. Colonel Paul Evangelista, West Point’s Chief Data Officer, shared how his team is building foundational literacy in data, AI, and decision-making across every level of the institution. In this conversation, he outlined what real literacy looks like, why misconceptions still hold people back, and how to create systems that empower, not overwhelm. His insights are directly relevant to CLOs and CDOs working to embed data capabilities into the culture of their own organizations. Below are six key takeaways from the session, built around Evangelista’s own words.

MUST READ: Scaling AI with Governance: Practical Advice from Lockheed Martin’s Mike Baylor

Start with Purpose

Every effective learning initiative begins with a clear mission. At West Point, that mission guides every curriculum, every policy, and every decision about how to prepare future leaders. Colonel Paul Evangelista, Chief Data Officer at the United States Military Academy, emphasizes that the academy’s learning strategy is rooted in values, not just technology. Training is not delivered in isolation. It is part of a broader system designed to educate, train, and inspire. This foundation shapes how data and AI are introduced across the institution.

“The mission is to develop leaders of character.”

When AI literacy is tied to a higher purpose, it becomes more than a technical requirement. It becomes part of a leader’s toolkit.

Takeaway: Purpose provides the necessary context for long-term impact.
Actionable Insight: Align your AI and data literacy programs with your organization’s mission to strengthen engagement and relevance.

Make AI a Normal Part of Learning

Many institutions struggle with how to integrate AI into learning. West Point is taking a proactive stance by embedding it across the curriculum. Evangelista supports broad exposure to AI tools, encouraging students to use them as part of everyday learning. He emphasizes that shielding learners from AI is not a sustainable approach. Instead, understanding how and when to use it, along with its limitations, should be part of every graduate’s education.

“I want them to use it more. I want it to be part of all of the courses… It shouldn’t be something that we’re afraid of.”

Leaders who are educated on AI will be better prepared to manage risk, leverage opportunities, and make informed choices in future roles.

Takeaway: AI literacy needs to be accessible to everyone, not just technical experts.
Actionable Insight: Integrate AI tools and literacy topics across your organization’s learning experiences, not just in data science or IT programs.

MUST READ: Mission-Critical Data Science Training at DOS

Clarify What AI Can and Cannot Do

Misconceptions about AI often hinder adoption. One of the most common myths is that AI can do anything if it is used by the right person. Evangelista points out that this creates unrealistic expectations and misinformed decisions. AI tools can be powerful, but they are not magical. Some things they do well, and some things they do not.

“A common misconception is it’s almost like a magic wand that you can wave, and if you’re talented and waving that wand, you can make it do just about anything.”

Leaders need clarity about AI’s capabilities in order to use it effectively and responsibly. Removing the hype creates space for more grounded conversations.

Takeaway: Realistic expectations support better decision-making.
Actionable Insight: Use education to explain both the strengths and the limitations of AI tools to stakeholders across the business.

Move from Imagination to Informed Risk

When people do not understand how AI works, they tend to fill in the gaps with worst-case scenarios. This leads to fear-based thinking rather than thoughtful evaluation of real risks. Evangelista compares this dynamic to a child imagining a monster under the bed. He argues that the solution is not to dismiss those fears, but to provide education and dialogue around actual consequences. Risk must be defined before it can be managed.

“We’re allowing too many leaders and other individuals to use their imagination to come up with the different potential harms that this technology could create.”

Once risks are clearly understood, organizations are better equipped to mitigate them and to make informed decisions about when and how to apply AI.

Takeaway: Literacy is the antidote to fear and misinformation.
Actionable Insight: Create a shared language for risk by hosting structured conversations that include both technical experts and business leaders.

Focus on Decisions, Not Just Data

Data on its own does not drive value. It only matters when it supports action. Evangelista advocates for a shift in focus, from data literacy alone to decision literacy. He argues that data teams should frame their work around the decisions that matter to leadership. This shift makes data more relevant and useful, while helping non-technical decision-makers become more engaged in the process.

“Data only matters because it helps you make better decisions. That’s really what it’s all about.”

Understanding which decisions are most strategic and identifying the data that supports them leads to greater alignment between analytics and business outcomes.

Takeaway: Decision literacy ensures that data gets used effectively.
Actionable Insight: Start every data literacy initiative by identifying the top five decisions your organization needs to make and align training to those.

Empower People to Use Data Independently

Evangelista believes in creating systems that support both access and autonomy. While it is sometimes necessary to deliver insights directly, long-term success comes when people can explore and analyze data on their own. His team focuses on helping leaders build the skills and confidence to navigate data tools and make sense of available information. This model supports the vision of true data democratization.

“I am happy to give you fish so that you can eat and thrive. But really, what I would like is, I’d like you to learn how to fish on your own.”

Equipping teams to work with data independently reduces bottlenecks and improves the overall agility of the organization.

Takeaway: True data literacy results in self-sufficiency.
Actionable Insight: Develop learning paths that move learners from passive recipients to active users of data tools within their roles.

Watch the Full Webinar

Colonel Paul Evangelista shares how West Point is building mission-ready teams through AI, data, and decision literacy. If you are leading a transformation in a high-stakes organization, this conversation offers practical guidance grounded in decades of public service and data leadership. Watch the replay.

FAQ: From Data to Decisions – Building AI, Data, and Decision Literacy at Every Level

What is data literacy, and why does it matter for leaders?

Data literacy is the ability to read, understand, and work with data in a meaningful way. At West Point, data literacy is not just about numbers, it’s about giving leaders the skills to interpret information so they can make better, faster, and more accurate decisions. Without this foundation, organizations risk making choices based on guesswork instead of evidence.

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