Frequently Asked Questions

Product Information & Features

What products and services does Data Society offer?

Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, design thinking, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. Learn more.

What are the key capabilities and benefits of Data Society's product?

Key capabilities include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making with predictive analytics and generative AI, equity and inclusivity via dynamic dashboards, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source.

What integrations does Data Society support?

Data Society offers seamless integrations with Power BI, Tableau, ChatGPT, and Copilot. These enable dynamic dashboards, interactive analytics, generative AI automation, and streamlined workflows for efficient data access and collaboration. Source.

Use Cases & Industries

Which industries does Data Society serve?

Data Society's case studies and solutions span government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. See case studies.

Who is the target audience for Data Society's products?

Data Society serves a diverse range of roles: Generators (professionals using data/AI daily), Integrators (analysts and power users building dashboards), Creators (developers and data scientists designing models), and Leaders (executives and strategists). Organizations include government agencies, healthcare, financial services, aerospace & defense, consulting, media, retail, and energy sectors. Source.

What are some real-world case studies demonstrating Data Society's impact?

Examples include:

Pain Points & Solutions

What core problems does Data Society solve?

Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance and unclear accountability, change fatigue and cultural resistance, and lack of measurable outcomes and ROI visibility. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source.

How does Data Society solve these pain points?

Data Society bridges gaps with tailored training and advisory services, integrates data across systems using Power BI and Tableau, delivers hands-on instructor-led programs for data/AI literacy, ensures human enablement through mentorship, provides governance frameworks and training, employs change management strategies, and aligns leadership vision with implementation via clear KPIs and continuous tracking. Source.

What KPIs and metrics are associated with the pain points Data Society solves?

Metrics include: % of strategic initiatives supported by data/AI training, training completion rates, post-training performance improvement, % of data integrated across systems, collaboration index, average literacy assessment scores, adoption rate of new tools, reduction in "shadow AI" use, compliance audit scores, employee sentiment survey scores, change adoption rate, ROI per initiative, and time-to-value from project launch to outcome. Source.

Implementation & Adoption

How long does it take to implement Data Society's solutions, and how easy is it to start?

Data Society's solutions are designed for quick and efficient implementation. Organizations can start with a focused project by equipping a small, cross-functional team with tools and support, ensuring fast adoption and learning. Onboarding is simple and streamlined, with live instructor-led training and tailored learning paths. Training can be delivered online or in-person, with cohorts capped at 30 participants for active engagement. Source.

What resources and support are available to help customers get started and adopt Data Society's products?

Customers benefit from quick implementation, structured training programs, ongoing support and coaching, a Learning Hub and Virtual Teaching Assistant for real-time feedback, and flexible delivery options (live online or in-person). These resources ensure smooth onboarding and effective adoption with minimal resource strain. Source.

Support & Maintenance

What customer service and support does Data Society provide after purchase?

Data Society offers extensive post-purchase support, including a Learning Hub and Virtual Teaching Assistant for troubleshooting and upgrades, ongoing mentorship, interactive workshops, dedicated office hours, and instructor-led training. Support is available both online and in-person, ensuring personalized assistance for maintenance and optimization. Source.

How does Data Society handle maintenance, upgrades, and troubleshooting?

Maintenance and upgrades are simplified through the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and accountability. Customers also have access to ongoing support, mentorship, interactive workshops, and instructor-led training for troubleshooting and system optimization. Source.

Security & Compliance

What security and compliance certifications does Data Society have?

Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. Source.

How does Data Society ensure product security and compliance?

Data Society's ISO 9001:2015 certification underscores its commitment to quality management and continuous improvement, ensuring solutions are reliable and compliant with industry standards. Source.

Business Impact & Differentiation

What business impact can customers expect from using Data Society's products?

Customers can expect measurable ROI (e.g., 0,000 in annual cost savings for HHS CoLab), operational efficiency, enhanced decision-making, proven results (improved healthcare access for 125 million people), and long-term workforce development. Source.

How does Data Society differ from similar products in the market?

Data Society stands out by offering tailored solutions for specific industries, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages vary by role: executives get faster insights, managers benefit from automation, developers access advanced analytics, and HR teams foster inclusivity. Source.

Why should a customer choose Data Society?

Customers choose Data Society for its tailored solutions addressing industry-specific challenges, project-based upskilling programs, equitable workforce development, proven track record (50,000+ learners, Fortune 500 and government clients), and competitive advantages for executives, managers, developers, and HR teams. Source.