Frequently Asked Questions
Features & Capabilities
What products and services does Data Society offer?
Data Society provides a comprehensive suite of products and services designed to empower organizations and professionals with data and AI capabilities. Offerings include hands-on, instructor-led upskilling programs, custom AI solutions tailored to industry challenges, equitable workforce development tools, industry-specific training for sectors like healthcare, retail, energy, and government, AI and data services (predictive models, R&D, cloud-native courses, project ideation, machine learning, UI/UX analytics, rapid prototyping, executive technology coaching), and technology skills assessments. For more details, visit Data Society's About Us page.
What key capabilities and benefits does Data Society's product provide?
Data Society's product empowers organizations with advanced AI and data capabilities, delivering measurable outcomes and fostering innovation. Key benefits include tailored workforce skill development, operational efficiency through AI-powered tools (ChatGPT, Copilot, Power BI, Tableau), enhanced decision-making with predictive analytics and generative AI, equity and inclusivity via workforce development dashboards, seamless integration into existing systems, and proven results such as improved healthcare access for 125 million people and 0,000 in annual cost savings. Source
What integrations does Data Society support?
Data Society offers seamless integrations with tools such as Power BI (for dynamic dashboards), Tableau (for interactive analytics), ChatGPT (for generative AI automation), and Copilot (for process optimization). These integrations streamline data access, improve collaboration, and reduce manual work. Source
Use Cases & Benefits
Who can benefit from Data Society's solutions?
Data Society serves a diverse range of roles and industries, including Generators (professionals using data/AI daily), Integrators (analysts and power users), Creators (developers and data scientists), and Leaders (executives and strategists). Industries served include government, healthcare, financial services, aerospace & defense, consulting, media, retail, and energy. Source
What business impact can customers expect from using Data Society's product?
Customers can expect measurable ROI, such as 0,000 in annual cost savings (see HHS CoLab case study), improved operational efficiency, enhanced decision-making, and long-term workforce development. Notable achievements include improved healthcare access for 125 million people through Optum Health. Source
What industries are represented in Data Society's case studies?
Industries include government, energy & utilities, media, healthcare, education, retail, financial services, aerospace & defense, professional services & consulting, and telecommunications. For more details, visit Data Society's Case Studies Page.
Pain Points & Solutions
What core problems does Data Society solve?
Data Society addresses misalignment between strategy and capability, siloed departments and fragmented data ownership, insufficient data and AI literacy, overreliance on technology without human enablement, weak governance, change fatigue, and lack of measurable outcomes. Solutions include tailored training, advisory services, and solution design focused on people, process, and technology. Source
What are the main pain points Data Society's customers face?
Customers often struggle with lack of alignment between strategy and capability, siloed departments, insufficient data and AI literacy, overreliance on technology, weak governance, change fatigue, and lack of measurable ROI. Data Society addresses these through tailored training, advisory, and solution design. Source
How does Data Society solve each of these pain points?
Data Society bridges gaps with tailored training and advisory services, integrates data across systems using Power BI and Tableau, provides hands-on training for data and AI literacy, ensures human enablement through mentorship, establishes governance frameworks, employs change management strategies, and aligns leadership vision with measurable KPIs. Source
What KPIs and metrics are associated with the pain points Data Society solves?
Metrics include training completion rates, post-training performance improvement, alignment scores, data integration percentages, collaboration indices, literacy assessment scores, adoption rates, compliance audit scores, employee sentiment surveys, ROI per initiative, and time-to-value. These KPIs help organizations measure progress and business impact. Source
Product Performance & Case Studies
What are some real-world results and case studies from Data Society?
Examples include 0,000 in annual cost savings for HHS CoLab (case study), improved healthcare access for 125 million people through Optum Health, a 28% improvement in technical knowledge for Discover Financial Services, and operational efficiency gains for the City of Dallas. For more, see Data Society's Case Studies.
Support & Implementation
How easy is it to get started with Data Society, and what resources are needed?
Data Society offers quick and efficient implementation. Organizations can start with a focused project and a small, cross-functional team. The onboarding process is streamlined, with live instructor-led training, tailored learning paths, minimal resource strain, and flexible delivery options (online or in-person, cohorts capped at 30 participants). Source
What training and technical support is available to help customers adopt Data Society's product?
Customers receive live, instructor-led training, tailored learning paths, ongoing mentorship, interactive workshops, dedicated office hours, and access to the Learning Hub and Virtual Teaching Assistant for real-time feedback and troubleshooting. Training is available online or in-person. Source
What customer service and support is available after purchase?
Post-purchase support includes access to the Learning Hub and Virtual Teaching Assistant, ongoing mentorship, interactive workshops, dedicated office hours, and instructor-led training. Support is available live online or in-person, ensuring personalized attention for troubleshooting and upgrades. Source
How does Data Society handle maintenance, upgrades, and troubleshooting?
Maintenance and upgrades are simplified through the Learning Hub and Virtual Teaching Assistant, which provide real-time feedback and accountability. Customers also benefit from ongoing support, mentorship, interactive workshops, and flexible delivery options for troubleshooting and system optimization. Source
Security & Compliance
What security and compliance certifications does Data Society have?
Data Society is ISO 9001:2015 certified, demonstrating its commitment to quality management and continuous improvement. This certification ensures solutions meet stringent standards for reliability and quality. For more details, visit Data Society's security and compliance page.
Competition & Differentiation
How does Data Society differ from similar products in the market?
Data Society stands out by offering tailored solutions for specific industry challenges, live instructor-led upskilling programs, equitable workforce development tools, seamless integrations (ChatGPT, Copilot, Power BI, Tableau), and a proven track record with over 50,000 learners including Fortune 500 companies and government organizations. Advantages vary by user segment: executives gain faster insights, managers benefit from automation, developers access advanced analytics, and HR teams foster inclusivity. Source
Why should a customer choose Data Society?
Customers choose Data Society for its tailored solutions, project-based upskilling programs, equitable workforce development, proven track record, and industry-specific benefits. Solutions are designed for executives, managers, developers, and HR teams, ensuring every role gains time for higher-value work. For more details, visit our About Us page.
