Frequently Asked Questions

Data Literacy Gap & Industry Insights

What is the main finding of the "Protocol: Tech Companies Have a Data Literacy Gap" article?

The article highlights a significant gap between what employers expect regarding employee data literacy and the actual data skills employees possess. While 82% of leaders expect all employees to have basic data literacy, only about 40% of employees say they are provided with the necessary data skills on the job. This gap can impact employee satisfaction and retention. Source (March 28, 2022).

Why do most employees feel undertrained despite having access to data tools?

Many organizations invest in data analytics platforms but do not provide adequate training for employees to use these tools effectively. As a result, only a small fraction of licensed users fully utilize the platforms, leading to underutilization and a persistent data literacy gap. Source

How does the data literacy gap affect employee retention and satisfaction?

According to the Tableau and Forrester survey cited in the Protocol article, nearly 80% of data-trained employees are more likely to stay with their company, and they are 10 times more likely to report high satisfaction with their employer. This suggests that investing in data literacy can improve retention and morale. Source

What is the difference between providing data tools and providing data training?

Providing data tools means giving employees access to software platforms, while providing data training ensures employees have the skills and confidence to use those tools effectively. Without training, most employees cannot fully leverage the technology, resulting in wasted resources and missed opportunities. Source

How do decision-makers and employees differ in their perception of data training?

Decision-makers are twice as likely as employees to believe they are adequately equipping staff with necessary data skills. However, employees often feel that simply providing tools is not enough without proper training and support. Source

What role does Data Society play in addressing the data literacy gap?

Data Society provides instructor-led, hands-on data training programs for organizations, helping bridge the gap between tool access and actual data literacy. Their programs are designed to ensure employees can confidently use data tools and drive business outcomes. Source

What are some industry statistics about data literacy expectations?

According to a Tableau and Forrester survey, 82% of leaders expect all employees to have basic data literacy skills, but only about 40% of employees say they receive the necessary training. Source

How can organizations improve data literacy among employees?

Organizations can improve data literacy by investing in structured, instructor-led training programs that go beyond tool access and focus on practical skills, confidence-building, and real-world application. Source

What is the impact of the data literacy gap on business outcomes?

The data literacy gap can lead to underutilized technology investments, lower employee satisfaction, and higher turnover. Addressing this gap can improve operational efficiency, decision-making, and overall business performance. Source

Where can I read the full Protocol article on the data literacy gap?

You can read the full article, "Protocol: Tech Companies Have a Data Literacy Gap," published on March 28, 2022, on Data Society's website: Read the article.

What are some related resources on data literacy and training?

Data Society offers a variety of resources, including blogs, case studies, news, and thought leadership articles, all accessible from their Resources page.

How can I stay updated on Data Society's latest insights and resources?

You can subscribe to Data Society's newsletter to receive the latest news, blogs, press releases, thought leadership, and case studies directly to your inbox. Visit the Resources page to sign up.

What industries does Data Society serve with its training and solutions?

Data Society serves a wide range of industries, including government, healthcare, financial services, energy & utilities, media, retail, and education. Source

How does Data Society support responsible AI adoption?

Data Society offers AI advisory services to help organizations adopt AI responsibly and align it with business objectives. This includes guidance on governance, use case selection, and deployment support. Source

What is Data Society's approach to upskilling employees?

Data Society provides hands-on, instructor-led training programs tailored to organizational goals. These programs focus on foundational data and AI literacy, data visualization, predictive analytics, and generative AI, ensuring teams gain job-ready skills. Source

How does Data Society measure the impact of its training programs?

Data Society ties its solutions to measurable business outcomes, such as ROI tracking, operational efficiency improvements, and case studies like the HHS CoLab, which demonstrated 0,000 in annual cost savings. Source

What customer feedback has Data Society received about its training programs?

Customers have praised Data Society for simplifying complex data processes and enabling faster, more confident decision-making. For example, Emily R., a subscriber, stated, "Data Society brought clarity to complex data processes, helping us move faster with confidence." Source

What are some of Data Society's notable achievements and recognitions?

Data Society has been ranked on the Inc. 5000 list for multiple years, won the 2022 Data Breakthrough Award for 'Product of the Year for Education,' and received an honorable mention in Fast Company’s 2022 World Changing Ideas Awards. CEO Merav Yuravlivker was also recognized in the Washington Business Journal's '40 Under 40.' Source

Who are some of Data Society's clients?

Data Society has worked with clients such as the U.S. Department of State, NASA, Capital One, Deloitte, and the CDC, serving over 50,000 learners across various industries. Source

What is Data Society's mission and vision?

Data Society's vision is to transform organizations into future-ready workforces by equipping teams with the skills, tools, and mindset needed to thrive in an AI-driven world. Source

Features & Capabilities

What products and services does Data Society offer?

Data Society offers instructor-led upskilling programs, custom AI solutions, workforce development tools, industry-specific training, AI and data services (including predictive models and executive coaching), and technology skills assessments. Source

What integrations does Data Society support?

Data Society integrates with tools such as Power BI, Tableau, ChatGPT, and Copilot to enhance workflows, data visualization, and AI-driven development. Source

What are the key benefits of Data Society's offerings?

Key benefits include measurable ROI, improved operational efficiency, enhanced decision-making, workforce development, inclusivity, and industry-specific solutions. For example, the HHS CoLab case study showed 0,000 in annual cost savings. Source

How does Data Society ensure measurable outcomes for clients?

Data Society ties data and AI initiatives to business outcomes, provides tools to track ROI, and uses case studies to demonstrate impact, such as cost savings and improved efficiency. Source

What types of training does Data Society provide?

Data Society provides live, instructor-led training, applied learning programs, and industry-specific courses in areas like data literacy, visualization, predictive analytics, and generative AI. Source

Does Data Society offer custom AI solutions?

Yes, Data Society develops bespoke AI-powered tools and solutions tailored to specific industry challenges, optimizing processes and reducing risks. Source

What technology skills assessments does Data Society provide?

Data Society offers tools to evaluate and enhance workforce data science and AI capabilities, ensuring organizations can identify and address skill gaps. Source

How does Data Society support workforce development and inclusivity?

Data Society provides equitable workforce development tools, such as dynamic visual dashboards, to connect candidates with overlooked opportunities and foster inclusivity. Source

What are the main pain points Data Society helps organizations solve?

Data Society addresses pain points such as misalignment between strategy and capability, siloed data ownership, insufficient data literacy, overreliance on technology, weak governance, change fatigue, and lack of measurable ROI. Source

How does Data Society's approach differ from other training providers?

Unlike generic platforms, Data Society offers tailored, live, instructor-led training, comprehensive support, custom AI solutions, and a focus on measurable business outcomes. Source

What KPIs are used to measure the success of Data Society's solutions?

KPIs include training completion rates, post-training performance improvement, data integration across systems, employee confidence using data, adoption rate of new tools, compliance audit scores, and ROI per initiative. Source

How does Data Society tailor its solutions for different industries?

Data Society offers industry-specific training and AI solutions for sectors like healthcare, retail, energy, and government, addressing unique challenges such as pricing optimization, drug development, and grid performance optimization. Source

What roles within organizations benefit from Data Society's offerings?

Executives, managers, developers, HR teams, and marketing professionals all benefit from Data Society's tailored solutions, which address their unique challenges and goals. Source

How does Data Society address change fatigue and cultural resistance?

Data Society provides change management support, employee engagement initiatives, and leadership training to ensure smooth adoption of data-driven transformation and address emotional and cultural resistance. Source

What security and compliance certifications does Data Society hold?

Data Society holds the ISO 9001:2015 certification, demonstrating adherence to internationally recognized quality management standards. There is no information available regarding SOC2 or other specific security certifications. Source

How easy is it to implement Data Society's solutions?

Data Society ensures efficient and straightforward implementation with structured processes, tailored training, ongoing support, and flexible delivery options (live online or in-person). Customers report minimal friction and quick onboarding. Source

What makes Data Society's instructor-led training effective?

Data Society's live, instructor-led training ensures higher engagement, practical application, and immediate feedback, leading to better adoption and measurable skill improvement compared to self-paced platforms. Source

How does Data Society compare to other data training providers?

Data Society differentiates itself by offering tailored, live, instructor-led programs, comprehensive support, custom AI solutions, and a focus on measurable business outcomes, unlike generic or self-paced platforms. Source

As per recent survey by Tableau and Forrester, there’s a gap between what employees know about data and what employers think their employees know about data.

Protocol: Tech Companies Have a Data Literacy Gap

Original article by Amber Burton appeared in Protocol

Tech companies are drowning in data. And chances are, those fancy data analytics platforms they’ve invested in aren’t helping. But don’t blame the tech just yet. According to a recent survey by Tableau and Forrester, there’s a gap between what employees know about data and what employers think their employees know about data.

While 82% of leaders expect all employees to have basic data literacy skills, only about 40% of employees say they’re provided the data skills they’re expected to have on the job, according to the survey. The findings signal a persisting dearth of data training within organizations, and because all roads lead back to The Great Resignation, this skills gap could be a reason your valued employees find somewhere else to work. According to the survey, nearly 80% of data-trained employees said they were more likely to stay with their company, and 10 times more likely to voice high satisfaction with their employer.

Protocol: Tech Companies Have a Data Literacy Gap

Decision-makers are twice as likely as employees to say they’re adequately equipping employees with data skills they need, according to the survey, but that training is often confused with simply providing the tools.

“One of the topics that I talk about with a lot of our clients is the difference between purchasing tools and having staff who can handle it,” said Merav Yuravlivker, CEO and co-founder of Data Society, a provider of data-training programs for companies. “Every organization that I know has purchased licenses to specific software platforms that are data analytic platforms. And that’s great. That helps enable a lot of folks. But what we’ve seen in a lot of those organizations is they might buy 100 licenses, and there’s maybe five people who actually understand how to use this product effectively.”

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